We offer free shipping worldwide as well as a priority service for $2.95 per order.
With free shipping, you will receive automatic tracking updates via your registered email address. If you choose priority shipping for $2.95, we'll provide you with a tracking number so you can see it whenever you want in our tracking system.
We ship internationally, all over the world, using our network of different couriers and postal services depending on the delivery country. Shipping times vary from country to country but we aim to have all parcels delivered within 14-21 business days from when your order left our dispatch centre.
We usually process and dispatch the order on the same day providing it is a business day. While this is our aim, please allow up to two days before contacting us regarding your order
The following payment methods are available: Paypal, Credit and Debit Card (Visa/Mastercard)
Yes, of course. You can cancel your order in the next 24 hours by contacting us through our social networks or by email. Unfortunately, it is not possible for us to modify an order once it has been placed.
Due to the inconvenience for the customer the process of returning a product and the costs involved, we do not offer returns but reshipment of the same product at no cost, within 14 days of receiving the order. If you receive a defective or different order than the one you ordered, please contact us through our social networks or by email as soon as possible.
Unfortunately, it is not possible to return or opt for a refund if the product is not to your liking or does not suit you.
It may take some time before your refund is officially posted. Please wait a couple of days and look at your bank account again.
Normally, if a product out of stock is in high demand, we replace it in a few days. On the other hand, if it is a product with very little demand, we end up removing it from our catalogue. If you have seen or see a product that you want and it is no longer there or it takes a long time to restock, please contact us and we will attend you personally.
Please contact our Customer Service Team as soon as you realize a mistake in order for us to update your details.
All our products have a sizing guide in their description. Simply scroll down the product page to locate the size chart. We advise our customers to follow the size guide to avoid the hassle of returns due to sizing.
No, we do not store any personal information in our database.
In most cases, we always try to ship the entire order in one package. Depending on stock availability, we may ship the items separately in order for the items to get to you fast. As soon as our warehouse staff confirms stock of the other items, we ship them right away. This usually takes about 2-3 days.
Your order may be liable for charges or fees as a result of customs laws relevant to the delivery country. We recommend that you view and make yourself aware of any country specific customs fees by visiting you country customs agency website, where guidelines relating to such fees will be outlined. You can read more on customs information by visiting our Terms of Service page.
You can contact us through our social networks (Instagram, Facebook, Pinterest, Whatsapp or Telegram) or by email to firstname.lastname@example.org